Return & Refund Policy

At Magnolia Truck Parts, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your purchase, we offer a generous 7-day refund policy, subject to the conditions outlined below.

1. Refund Eligibility

To be eligible for a refund, the item must be returned within 7 days of receipt. The item must be in its original condition, unused, and in the original packaging.

2. Refund Process

To initiate a refund, please contact us via email at [email protected] with your order details and reason for the refund request. We will review your request and provide instructions on how to return the item, if applicable.

3. Refund Method

Refunds will be processed using the original payment method. If the payment was made via bank transfer, we will refund the amount to the same bank account. Please note that processing times may vary depending on your payment provider or bank.

4. Non-Refundable Items

Certain items may not be eligible for a refund, including:

• Items that have been used or damaged.
• Items that are not in their original packaging.
• Items returned after the 7-day refund window has passed.

5. Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund amount, unless the return is due to an error on our part (e.g., you received an incorrect or defective item).

6. Contact Us

For any questions or concerns regarding our Return & Refund Policy, please contact us at:

Email: [email protected]
Phone: +1 936-548-0315